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Stay ahead of your life insurance payments – here’s how

Life’s busy and sometimes bills get on top of us. It can be easy to forget to make a payment or remember a direct debit deduction is about to happen. To keep your insurance policy active, you can easily make a (missed) payment using the options listed below.  

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Pay online

If you have a 15 or 20 digit customer reference number, you can make a credit or debit card payment online.

Pay online now
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Pay via BPAY®

Use internet or phone banking and make a payment from your bank account, credit or debit card.

How to make a BPAY® payment
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Direct Debit

You can set up or change a direct debit in My Resolution Life or via this form.

Direct Debit

How to make a BPAY® payment

  1. Use the BPAY® biller code and Customer Reference Number on your latest payment notice or annual statement.
  2. Log in to your online, mobile, or phone banking.
  3. Select BPAY®, your preferred account and enter all other required details.

Easily manage all your payment-related items in My Resolution Life

Take a look at the Help Centre for more information on how to manage payments in My Resolution Life. You will find step-by-step instructions on how to:

  • Make a payment
  • Set up or manage a direct debit
  • Change your payment details
  • Change the frequency of your payments
  • View your past transactions

Important information

Where the information on this website is factual information only, it does not contain any financial product advice or make any recommendations about a financial product or service being right for you. Any advice is provided by Resolution Life Australasia Limited ABN 84 079 300 379, AFSL No. 233671 (Resolution Life), is general advice and does not take into account your objectives, financial situation or needs. Before acting on this advice, you should consider the appropriateness of the advice having regard to your objectives, financial situation and needs, as well as the product disclosure statement and policy document for the product. Any guarantee offered in the product is only provided by Resolution Life. Any Target Market Determinations for our products can be found at resolutionlife.com.au/target-market-determinations. 

Resolution Life does not make any representation or warranty as to the accuracy, reliability or completeness of material on this website nor accepts any liability or responsibility for any acts or decisions based on such information.

Resolution Life can be contacted at resolutionlife.com.au/contact-us or by calling 133 731.